How to customize shipping rates?

Checkout the video tutorial below.

Shipping rates can be added to each shipping zone that we have added in our Shopify store settings.

Any zone which is not added in the Shopify shipping zone cannot be seen here.

The shipping rates are added based on the conditions given in the conditions segment of the scenario page.

Click on any zone within the Shipping rates section and let's see the various ways we can customize our shipping rates.

Here I am going to set the rates for the "domestic" shipping zone. Once we click on "Add shipping rates", it navigates to a page to set our shipping rates which has four segments.

• General

• Shipping rates

• Modify Shipping rate

• Combine Shipping rates

• Shipping Rate Name - Specify a name here which will be seen at the checkout page. Here it is "Standard shipping".

• Status - Choose if this zone has to be enabled or disabled.

• Delivery time range (optional) - Indicate the estimated time of delivery in days.

• Description(Optional) - This can be seen below the shipping method name at checkout.

• Notes(Optional) - Add comments here for internal reference.

Refer image below to see how the checkout page looks.

The condition segment let's us create a scenario as to when the condition has to be applied.

There are 3 different scenarios to apply a condition.

• All conditions should match - Select this when all the conditions given in this segment should match while calculating the shipping rates.

• Any condition should match - Select this if it is enough for any one condition to match while calculating the shipping rates.

• None of the conditions should match- Select this if none of the conditions should match while calculating the shipping rates.

Refer the image below as a sample to set conditions

Here, we have chosen that "All conditions must match". So in this case, if the car quantity is greater than equals to 1, the shipping rates will be seen on the checkout page.

From the previous section, we know that there are different categories that we can use to set our conditions for a scenario.

Each condition can be set based on Cart, Product, or Customer.

Cart based scenario

You can select from a variety of criteria and factors when it comes to establishing conditions for shipping rates with a cart-based system.

Select the criteria and choose if it has to be equals, not equals, lesser than equals, greater than equals, or between.

1. Total -Depends on the total cost of the items in the customer's cart.

2. Quantity- Set different shipping rates based on the total number of items in the customer's cart.

3. Weight- Depends on the combined weight of the products selected by a customer.

4. Zip Code- Customize shipping rates based on zip code, which gives the shipping rates according to different regions.

5. Distance- Calculated based on the distance between the seller's and buyer's address.

6. Length- Calculated based on the length of the cart.

7. Width- Calculated based on the width of the cart.

8. Height- Calculated based on the height of the cart.

9. Volume-Calculated based on the amount of space occupied by all the items in the cart.

Product based scenario

Product-based conditional shipping rates, allows you to tailor shipping charges to particular product attributes or categories.

Select the criteria and choose if it has to be equals, not equals, lesser than equals, greater than equals or between

An extra drop-down menu is available here, allowing us to select the kind of products for which we wish to determine the shipping costs.

1. Total- The product total is calculated by multiplying the product price by the quantity and then calculating the shipping charges.

2. Price- This is the base cost or the listed price of an individual product. Using the base price of the product the shipping charges are been calculated.

3. Quantity- Calculates the shipping rates based on the quantity of specific products in the cart.

4. Weight - Calculates the shipping rates based on the weight of the product. This is used when the product significantly rises in weight.

5. Length- Calculates the shipping rates based on thelenght of the product. This is done when the product significantly increases in length.

6. Width- Calculates the shipping rates based on the width of the product. This is done when the product has varying sizes

7. Height- Calculates the shipping rates based on the height of the product. This is done when the product has varying heights.

8. Volume- Calculates the shipping rates based on the space occupied by the product.

9. Name- Calculates the shipping rates based on the name of the product. This is mostly done when using special handling products, or products under certain categories or membership products.

10. Tag- Calculates the shipping rates based on the tag of the product. This can be done to fix rates for products on various criteria such as size, weight, fragility or any other relevant characteristic.

11. SKU- Calculates the shipping rates based on the SKU of the product. This is done to tailor the shipping charges of individual products or groups of products.

12. Barcode- Calculates the shipping rates based on the barcode. This is done with diverse product logs or high shipping volumes.

Customer based scenario

Shipping rates are customized based on customer information to offer tailored pricing and enhance customer satisfaction. Select the criteria and choose if it has to be equals, not equals, lesser than equals, greater than equals or between.

Note: Whenever we use a customer-based condition, all the details entered in the customer account should exactly match the details provided on the checkout page.

• Name- Calculates shipping rates based on the name of the customer.

• Email- Calculates shipping rates based on the email ID of the customer.

• Phone- Calculates shipping rates based on the phone number of the customer.

• Fax- Calculates shipping rates based on the fax ID of the customer.

• Address- Calculates shipping rates based on the address of the customer.

• City- Calculates shipping rates based on the city the customer lives in.

• Tag- Calculates shipping rates based on the tag given for the customer.

• Company- Calculates shipping rates based on the company the customer works with.

• Previous orders Count- Calculates shipping rates based on the number of orders a specific customer has placed previously.

• Previous orders spent- Calculates shipping rates based on the amount a specific customer has spent on previous orders.

Click here to see how the combined shipping rates work.

Click here to see how to show multiple rates at checkout.

Click here to see how to set shipping rates by state, province, or Country.

Click here to see what you should do if you see incorrect or no shipping rates at checkout page.